Following on from my last update about our post-Badminton 2026 stock levels, I wanted to open up the doors a bit further and share exactly what else has been happening behind the scenes here at AV Edge.
We have just completed a massive operational shift, moving our entire stockholding and fulfilment location. This relocation ensures we can hold much larger stock levels to support you better here in the UK, while also setting us up to handle bulk exports for our growing international distributor network.
If you prefer to watch rather than read, watch my video message recorded straight from my desk, or scroll down to read one:
Our Growing Global Community
We are incredibly proud to see our frequency technology expanding across borders. We are already working exclusively with Ruitershop in the Netherlands and Belgium, as well as White’s Agri in Ireland.
Plus, we are currently soft-launching AV Edge USA, operated by Debbie Straker at Straker Business Holdings LLC - S. Debbie has spent the last 9 months testing products, gathering raw feedback, and building a genuine business friendship. I completely trust her to support and build our new US community, and we will be sharing an official announcement down the line so you can all get to know her better.
My "Red Line"
But this global growth brings me to what I call my "Red Line." No matter how big AV Edge gets, I refuse to compromise on personal customer care. I refuse to stop my personal follow-up routine. Every single new customer will always get an email directly from me at:
- Week 1 (sizing check)
- Week 2 (usage advice)
- 2 months (milestone check)
- Plus, every customer will receive my disc check email from my keyboard every 12 months to ensure your technology is running optimally.
Note: You will also get an email at 40 days for feedback, but that one is an automated prompt from Judge.me.
It is always deeply reassuring when this personal commitment to service resonates with you. A customer named R.S. recently left this verified review about their Advanced Wristband:
"Love my new AV Edge Advanced Wristband. Would recommend that if you are at all hesitant to go ahead and order one - you will not be sorry. Just a word of praise for the Company's customer service 🥇"
Updated Sizing
To keep our service at that standard, I have completely updated and simplified the sizing information on on every product page [HERE] to help you get the perfect fit first time around.
What You Can Do Right Now
Please head over to our updated store pages, take a look at the simplified sizing sections, and let me know if they make choosing your correct fit easier. I'd highly value your feedback.
🛒 Explore the Legend Range & View Updated Sizing Charts
Thank you all for your incredible support as we navigate these growing pains together.
