The AV Edge team is delighted to announce a brand new partnership with Huboo, the UK's highest-rated fulfilment provider. Huboo are already serving over 1,200 small to medium businesses and we strongly believe this partnership is a pivotal step in AV Edge's commitment to building exceptional customer experiences.
Our Rebrand Pledges
During our rebrand from Mojo Europe to AV Edge, we laid out an ambitious plan to overhaul all systems and operations, ultimately making the customer journey a more seamless and enjoyable process.
Step One involved the development of the most powerful HEF Technology to date, now found in all AV Edge wristbands, greatly enhancing their potential health and wellness benefits.
Step Two included the rebuilding of our design and manufacturing processes from the ground up, resulting in greatly enhanced quality assurance. The results speak for themselves: we are currently witnessing less than 0.5% quality-based returns for the new AV Edge wristbands compared to over 15% returns for Mojo Europe.
Step Three is dedicated to providing a swift and fully tracked shipping service that offers peace of mind to every valued AV Edge customer and that's where Huboo comes to the fore. We massively appreciate your support and strongly believe that our commitment to new and streamlined logistics is a huge leap towards enhancing your AV Edge experience as well as a necessary step in terms of fulfilling our all-important sustainability pledges.
Huboo's History and Background
Huboo is a dynamic and rapidly growing company offering comprehensive and scalable logistics solutions. Their innovative hub model, firm focus on technology integration, and commitment to customer satisfaction position Huboo as a major player in the fulfilment industry. This collaboration aligns perfectly with our mission to enhance every aspect of your experience with AV Edge.
The company was founded in 2017 by Martin Bysh and Paul Dodd to address inefficiencies in the e-commerce fulfilment process, particularly for small to medium-sized businesses. Martin and Paul aimed to provide a service that was both cost-effective and scalable, enabling retailers to grow without being burdened by logistics or relying on Royal Mail.
Operations and Technology
Huboo operates multiple fulfilment centres across the UK and Europe, leveraging a unique "hub" model. This model involves creating smaller, autonomous warehouse units within larger facilities, each managed by dedicated teams. This approach improves efficiency and reduces errors by creating a more personalised and focused handling of inventory.
Key Features and Benefits
- Sustainability: Huboo emphasises sustainable practices, including eco-friendly packaging options and infrastructure initiatives that minimise their carbon footprint.
- The Human Touch: In a world seemingly dominated by AI, algorithms, and automated processes, Huboo are not robots but human beings with a single-minded determination to deliver exceptional standards.
- Unrivalled Accuracy: Huboo's rate of picking and packing accuracy is unprecedented, with industry-leading figures of 99.9%.
- 32,000,000 Packages Annually: Although Huboo are relative newcomers to the space, they are already serious industry disruptors and dispatched over 32 million shipments in 2023.
AV Edge x Huboo: What This Means for You
Sounds great so far... But what does our new partnership mean for you as a committed and valued member of the AV Edge community?
48 Hour Free UK Postage
With our free post service, your parcels will arrive within just 48 hours (providing the order was placed before 2:00 pm), ensuring you receive your items swiftly and efficiently. Huboo reports that 98.5% of deliveries are shipped on time!
Full Real-Time Tracking
Enjoy the peace of mind that comes with real-time tracking, allowing you to monitor your parcel every step of the way, further enhancing the convenience and reliability of our free 48hr tracked delivery!
24 Hour Premium Postage Option
For those moments when speed is essential, our fully tracked premium service ensures your parcels will arrive within just 24 hours (providing the order was placed before 2:00 pm). Huboo reports that 98.5% of deliveries are shipped on time!
Commitment to Excellence
Our partnership with Huboo is just one of many steps we are taking to enhance your experience with AV Edge. We are excited about the future and remain committed to providing innovative, reliable, and customer-centric solutions.
Thank you for being a part of our journey, we look forward to further streamlining your experience with our new and improved shipping services.
We hope you are as excited as we are about these new developments and the enhanced customer experience they bring. Stay tuned for more updates as we continue to evolve!