Dog Collar Patch FAQs:
Q: My dog has a very thin neck or collar; will the dog collar patch fit?
A: Our Medium dog collar patch is designed for wide collars up to 4.5cm wide. To ensure the embedded frequencies interact effectively with your dog's biofield, wrap the dog collar patch securely with the disc facing inward toward the skin. For thinner collars, go with our Small dog collar patch up to 3.5cm.
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Q: Can my dog wear this while swimming or in the rain?
A: Yes. The dog collar patch materials and technology disc are 100% waterproof and mud-resistant, making it suitable for continuous wear.
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Q: Can my dog wear this alongside their current medication or supplements?
A: Yes. Our EF Technology is entirely non-invasive and non-chemical. However, if your dog is managing ongoing health conditions, we always recommend consulting your veterinarian.
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Q: Will the dog collar patch interfere with electronic microchips or smart collars?
A: No. Our technology is not magnets, so it will not interfere with electronic tracking devices, microchips, or smart collars.
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Legend Wristband (White/Black) FAQs:
Q: Do I need to wear the wristband tight?
A: No, because the technology utilises frequencies rather than magnets, you do not need to wear the wristband tight. Wearing the wristband snug, comfortable, or loose allows moisture to dry more easily and enables oils to be naturally washed away while showering or swimming, making it comfortable for 24/7 wear.
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Q: Does the wristband need to be worn on the wrist, or can I wear it on my ankle?
A: You do not have to wear the wristband on your wrist; it can be worn around your ankle or even kept close to your body in a trouser pocket. The only practical consideration is choosing a large enough size so it slides over your foot without overstretching or snapping the wristband.
Unlike magnetic products, our wearables use EF Technology (frequencies, not magnets), meaning they do not need to be worn tight against the skin to work. Just like any electrical device emits a subtle field, the natural energy given off by your body powers the frequencies embedded in the disc. While wearing it on your wrist is the optimal position, keeping the wristband anywhere close to your body allows it to function effectively.
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Q: What is the difference between the Legend and Advanced wristbands?
A: The AV Edge Legend and Advanced both feature the same latest generation EF Technology. The only difference is style, colour, and sizes.
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Q: Can I wear this alongside my Apple Watch, Garmin, or fitness tracker?
A: Yes. Because our EF Technology is entirely non-magnetic, it will not interfere with electronic screens or smart devices.
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Q: Are AV Edge wristbands safe to wear with a pacemaker?
A: Our EF Technology is non-magnetic and is not designed to create magnetic interference. However, individual health needs always come first. We advise consulting your doctor or GP before introducing new wellness tools if you have a pacemaker or any other medical condition. You can direct your healthcare provider to our How AV Edge Works page for full details on our underlying science, and our team is always available to answer any specific technical questions.
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Q: Are AV Edge wristbands safe during pregnancy?
A: Some expectant mothers use AV Edge wristbands during pregnancy, with many reporting relief from morning sickness.
Because every pregnancy is unique, we always advise consulting your doctor or GP before starting any new wellness wearable. Healthcare providers can review our non-invasive EF Technology on our "How AV Edge Works" page.
Disclaimer: AV Edge products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
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Q: Can a child wear an AV Edge wristband?
A: Children have worn AV Edge wristbands with great success. The smallest size currently available is the AV Edge Legend White/Black in a 6" wristband size for 5.5” wrists. Please keep in mind that younger children will often play with and break the wristband, and our 6-month manufacturer warranty does not cover this type of damage.
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Q: Why might my wristband cause skin irritation or a rash, and how do I prevent it?
A: Skin irritation ("strap rash") often happens when wearing the wristband too tightly traps sweat, water, or moisture against the skin. AV Edge wristbands can be worn slightly loose for airflow. Use the size finder information on the product page to match your exact wrist measurement. Alternatively, our wristbands are made from medical-grade silicone so you should not wear them if you have a sensitivity to silicone.
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Q: What materials do they contain?
A: Our wristbands are crafted from medical-grade silicone that is cadmium-free and PFAS-free, eliminating harmful chemicals found in some standard rubber straps.
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Q: Does it matter which wrist I wear it on?
A: We suggest trying the wristband on your left wrist for 2 weeks, then switching to your right wrist for 2 weeks to determine which feels best for you.
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Frequency Technology FAQs:
Q: How do I know if the product is working?
A: For Dogs: Discover common reasons why, how to test if it's working, and key usage adjustments to help your dog feel the full benefits: How to Check if Your AV Edge Dog Patch Is Working.
A: For People: Discover the top reasons why, how to test if it's working, and easy usage adjustments: How to Check if Your AV Edge Wristband Is Working.
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Q: How soon will I notice a difference?
A: For Dogs: Behavioural shifts or changes in spirit may be observed rapidly. For general daily mobility, joint comfort, and vitality support, we recommend continuous wear for at least 4 weeks. Results aren't guaranteed.
A: For People: Biomechanical responses (such as balance and stability) may be experienced rapidly. For general daily vitality, we recommend continuous wear for at least 4 weeks. Results aren't guaranteed.
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Q: How long will the Dog Collar Patch and Wristband last?
A: The EF Technology discs typically maintain performance for approx. 12 months. Regular replacement every 12 months is recommended for continuous daily support.
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Q: Can frequency technology replace veterinary care or medical care?
A: No. AV Edge products are general lifestyle and wellbeing items, not medical or veterinary treatments. Always follow the guidance of a qualified veterinarian or qualified medical professional for medical concerns.
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Q: What if I have an MRI scan, X-rays, or TIG welding nearby?
A: You should remove the dog collar patch and wristband if they are near MRI equipment or strong industrial electromagnetic fields, as these can affect the performance of the embedded discs.
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General FAQs:
Q: Do you have a loyalty programme?
Yes! Join the AV Edge Champion Loyalty Programme to earn points on every purchase and discount future orders. You can also earn extra points by sharing your referral link to give friends and family a discount on their first order. If you already have loyalty points you can redeem your points in the Profile & Loyalty Points section of your account.
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Q: Can I exchange for a different size?
A: Yes. Please Chat with us online - we're here to help!
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Q: What if my dog collar patch or wristband breaks?
A: We offer a 6-month manufacturer warranty. If your dog collar patch or wristband breaks, please Chat with us online - we're here to help!
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Q: Answer not here?
Need help? Chat with us online - we're here to help!
