Q: Do I need to wear the band tight?
A: No, because the technology utilises frequencies rather than magnets, you do not need to wear the wristband tight. Wearing the band snug, comfortable, or loose allows moisture to dry more easily and enables oils to be naturally washed away while showering or swimming, making it comfortable for 24/7 wear.
Q: What is the difference between the Advanced and Legend wristbands?
A: The AV Edge Legend and Advanced both feature the same latest generation EF Technology. The only difference is style, colour, and sizes.
Q: Can I wear this alongside my Apple Watch, Garmin, or fitness tracker?
A: Yes. Because our EF Technology is entirely non-magnetic, it will not interfere with electronic screens or smart devices.
Q: Are AV Edge wristbands safe to wear with a pacemaker?
A: Our EF Technology is non-magnetic and is not designed to create magnetic interference. However, individual health needs always come first. We advise consulting your doctor or GP before introducing new wellness tools if you have a pacemaker or any other medical condition. You can direct your healthcare provider to our How AV Edge Works page for full details on our underlying science, and our team is always available to answer any specific technical questions.
Q: Are AV Edge wristbands safe during pregnancy?
A: Some expectant mothers use AV Edge wristbands during pregnancy, with many reporting relief from morning sickness.
Because every pregnancy is unique, we always advise consulting your doctor or GP before starting any new wellness wearable. Healthcare providers can review our non-invasive EF Technology on our "How AV Edge Works" page.
Disclaimer: AV Edge products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
Q: Can a child wear an AV Edge wristband?
A: Children have worn AV Edge wristbands with great success. The smallest size currently available is the AV Edge Legend White/Black in a 6" band size for 5.5” wrists. Please keep in mind that younger children will often play with and break the wristband, and our 6-month manufacturer warranty does not cover this type of damage.
Q: What materials do they contain?
A: Our wristbands are crafted from medical-grade silicone that is cadmium-free and PFAS-free, eliminating harmful chemicals found in some standard rubber straps.
Q: How soon will I notice a difference?
A: Biomechanical responses (such as balance and stability) may be experienced rapidly. For general daily vitality, we recommend continuous wear for at least 4 weeks. Results aren't guaranteed.
Q: Does it matter which wrist I wear it on?
A: We suggest trying the band on your left wrist for 2 weeks, then switching to your right wrist for 2 weeks to determine which feels best for you.
Q: How long will the wristband last?
A: The EF Technology discs in our wristbands typically maintain output for approx. 12 months. Depending on active usage and lifestyle conditions, regular replacement every 12 months is recommended.
Q: How do I know if the wristband is working?
A: Discover the top reasons why, how to test if it's working, and easy usage adjustments: How to Check if Your AV Edge Wristband Is Working.
Q: Do you have a loyalty programme?
Yes! Join the AV Edge Champion Loyalty Programme to earn points on every purchase and discount future orders. You can also earn extra points by sharing your referral link to give friends and family a discount on their first order. If you already have loyalty points you can redeem your points in the Profile & Loyalty Points section of your account.
Q: Can frequency technology replace medical care?
A: No. AV Edge products are general lifestyle items and are not medical treatments. If you are managing ongoing health concerns, always follow the guidance of a qualified medical professional.
Q: What if I have an MRI scan, X-rays, or TIG welding?
A: You should remove your wristband when around an MRI scan, X-rays, or TIG welding, as strong electromagnetic fields from these industrial/medical machines can affect the technology discs.
Q: Can I exchange for a different size or colour?
A: Yes. Please chat with us online - we're here to help!
Q: What if my wristband breaks?
A: We offer a 6-month manufacturer warranty. If your band breaks, please chat with us online - we're here to help!
Q: Answer not here?
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